Website and Social Media Privacy Policy
Policy Statement.
LP Investments Gold Coast PTY LTD (ACN: 663 708 174) trading with the registered business name Paradise Motorhomes is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or any of our registered social media pages, then you can be assured that it will only be used in accordance with this Privacy Policy.
This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.
We may change this Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 2023.
Personal Information We May Collect.
We may collect the following personal information:
- Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
- Information that you provide by filling in forms on our website, such as providing your contact details and when you sign up to subscribe to obtain updates and offers.
- Information posted on our social media sites including photos, comments, tags, etc.
- Information provided to us when you communicate with us for any reason, including providing testimonials on your recent sale and / or service history.
Use Of Personal Information.
The information that we collect and store relating to you on our website and social media pages is primarily used to enable us to provide you with a high level of customer service in relation to the purchase of a new or used motorhome or the provision of service related activities. This may include feedback received from existing customers about their personal usage of their purchased motorhome, including photos and opinions expressed about their experiences.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors, based on the information collected above.
Website Analytics.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics by reviewing your choices as described in Google’s Privacy Policy.
This website also interfaces with social media sites such as Facebook, Instagram, Twitter and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other personal information.
Storing Your Personal Data.
Data that is provided to us is stored on our secure network and / or relevant applications. Details relating to any transactions entered on our website will be encrypted to ensure its safety.
Disclosing Your Information.
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
How to deal with complaints and requests.
You have a right to request access and correct your personal information held by us, if you find that the information held is not accurate, up to date or complete.
You are also entitled to make a complaint about our handling of your personal information.
Both these services are free of charge.
To protect your privacy, we will need evidence of your identity before we can provide you with your personal information or in the instance where you require an update to be made to your stored personal information.
To assist in your complaint or request, could you please contact the Privacy Officer using the details below. We will undertake to respond to any complaint or request within 30 days. If the complaint or request will take longer than 30 days, we will provide you with a date by which to expect a response.
How we protect your Personal Information
This website is hosted in North America in secure facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your personal information is restricted to employees who need it to provide benefits or services to you.
Privacy Officer Contact Details
You can contact the Privacy Officer using various channels:
Via mail
Please address your letter to the Privacy Officer, LP Investments PTY LTD, 21 Dixon Street, Yatala QLD 4207.
Via email
Please send your email to the Privacy Officer at accounts@paradisemotorhomes.com.au
Via phone
Please call (07) 3063 5168 and request to speak to the Privacy Officer.
Your Consent
By using this site, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you decide to change your consent to the collection and use of your personal information, please contact the Privacy Officer, as above.
If we decide to change our Privacy Policy, the latest version of the Privacy Policy will be posted on this website.