Dear Mark and Clint,
Thank you for our Paradise Inspiration Supreme.
We would like to sincerely thank the Team at Paradise for their assistance, guidance and production of a first class motorhome. In particular Mark Rixon was genuinely interested in our needs and guided us to the purchase stage and has continued to look after us. Since delivery, Clint and Oliver have always made themselves available to answer our questions. We would unreservedly recommend Paradise to anyone looking for a quality motorhome.
Travelling around Australia is full of wonderful experiences, from the unique scenery to the wonderful people. Our camping, up until recently, was the old school tent and campfire in a diverse set of surroundings. From Caravan parks to remote “hike in hike out” sites. More recently, as our tolerance for blow up mattresses declined, the tent has gathered dust in the garage and we have stayed in Hotels. Then a few years ago we rented a motorhome and loved it.
So we sat down and drew up a list of what we were looking for in a motorhome and hit the internet. At first glance the prices seemed a tad higher than we expected, but when considering what you get, it was worth it. After nearly 12 months of inspections, we came across Paradise on YouTube. What immediately caught our attention was the quality and craftsmanship; far above and unlike what we had seen.
Getting a “hands on look” at two of the motorhomes was easy, even though there is no showroom in Sydney. Quick phone call had Mark arrive at our home, on route to a trade show, with two brand new units.
Being a major purchase and our first motorhome we didn’t want to make any mistakes so fired off lots of questions via email and phone. Mark and the team were quick to respond with thorough and honest answers. With our busy work commitments Mark gave up a day on his weekend to meet with us at the Queensland showroom. We arrived with our list of needs and customisations and it wasn’t long before all were ticked off. The decision to purchase was easy.
Customisations, with the other motorhome vendors was a limited to basic features, but with Paradise not a problem. For example we had a coffee machine delivered to them and they built it into the cupboards. Complete with slide out for servicing! Thank you it’s better than we expected.
During the production we were delighted to receive weekly updates, complete with photos and every week we eagerly awaited their arrival. At key stages we were consulted on décor and finish to ensure the end product was what we wanted. Being novice motorhome users there were things that we didn’t understand as being important for our needs. So during construction, we swapped many emails with the Paradise team. Big thank you to Clint for your assistance in changing the power storage to something more appropriate.
Before we knew it the delivery date was upon us. It was pleasant experience, with a thorough inspection and technical briefing. Some of what we were told was immediately forgotten but the Paradise User Manual has been invaluable in our recent trips.
Since we took delivery we have had very few problems, which comes as a big surprise. I had read blogs of other (NON Paradise) new motorhome purchases that didn’t go quite right. Paradise give you emergency contacts, so if you are in need of assistance someone is available, but we haven’t had the need! Again because we are new motorhome users there are some additions that we have had to make and Mark has set up phone meetings to lead us through the process. For example we needed to put in a Telstra Booster which required drilling into the roof to mount the aerial and feed the cable. After a very informative phone meeting and some detailed emails we were able to install the system. Without a leaking roof and the aerial is away from the satellite dish!
We have now travelled over 6,000 kms on a few trips and it’s a pleasure to drive. Mileage is brilliant at 14 to 15 litres per 100km and that’s with a TOAD.
I don’t know about others but a comfortable bed and good shower are probably the two most important features. Huge tick here with the shower better than what we have at home. The full sized queen island bed allows us to get in and out without disturbing the other. Not many others manufacturers offer this. Tip we had a custom mattress topper made which gives the extra comfort but stays firm.
The fridge is a great size and will accommodate the longer trips. Plenty of cupboard space and the full length wardrobe allows for dresses to be hung without creases. Again something that the other manufacturers don’t seem to have. There is ample storage for kitchen items, food and beverages. Under bed storage is huge and we have been able to locate a laser printer and store two huge folding camp chairs, a BBQ, plus other stuff. Overall the fitout is of the highest quality. Leather seats and solid panelling complete with piano hinges and gas struts giving you confidence that nothing is going to come loose.
Our Paradise Inspiration Supreme is Brilliant. It’s comfortable and allows us to stop, relax and enjoy life.
Thanks to the entire team at Paradise.
Scott and Judy Grayson